Last Updated: December 1, 2026
At TY HealthSpan, we prioritize your privacy and are committed to protecting your personal and health-related information. This Privacy Policy explains how we collect, use, store, and disclose information when you use our Services.
Our Services provide wellness insights, including body composition, cardiovascular and metabolic assessments, and health coaching. We comply with applicable U.S., Georgia, HIPAA, FTC, FDA, and CCPA requirements.
We collect the following types of information:
Personal Information: Name, email, phone, address, account credentials.
Health and Wellness Data: DEXA scans, VO2 and RMR test results, lifestyle and fitness data, wellness history.
Usage Data: IP address, browser type, device information, website interactions.
Communication Data: Support requests, survey responses, feedback, and text or email communications.
Third-Party Integrations: Optional sharing from Apple Health, Google Fit, or other platforms.
While our general wellness services are not covered healthcare services, we implement HIPAA-aligned safeguards for handling Protected Health Information (PHI) when applicable:
Secure storage and access controls
Business Associate Agreements with relevant service providers
Limited access and minimum necessary disclosure standards
Breach notification procedures
Provide, manage, and improve Services
Personalize wellness recommendations and insights
Coordinate appointments and results with wellness providers (with your consent)
Process payments and billing
Conduct research, analytics, and service development (using de-identified data)
Communicate updates, reminders, and promotional content (with your consent)
Service Providers: Trusted third parties assisting with hosting, payments, analytics, or customer support.
Wellness Providers: Licensed professionals providing services, with your consent.
Legal Compliance: To comply with laws, regulations, and court orders, and to protect rights and safety.
Business Operations: Affiliates, mergers, or corporate transactions.
De-Identified Data: Aggregated data may be shared for research, analytics, or technology development.
We do not sell personal information to third parties for marketing purposes.
Under CCPA and other applicable U.S. laws, you may:
Access your personal information
Request correction or deletion
Opt out of marketing communications
Withdraw consent for data use at any time
Exercise rights by contacting privacy@tyhealthspan.com
TY HealthSpan will not discriminate against you for exercising privacy rights.
We implement technical, administrative, and physical safeguards including:
Encryption of data in transit and at rest
Access controls and multi-factor authentication
Employee confidentiality training
Secure facilities and server protection
While no method is completely secure, we use industry-standard measures to protect your information.
Account Information: Retained for the lifetime of your account plus 3-7 years for audits and legal compliance
Wellness Data: Retained 7-10 years or as legally required
Communication Records: 3-7 years
Transaction Data: 7 years
De-Identified Data: Retained indefinitely for research and analytics
Data is securely deleted or anonymized after retention periods expire.
Our Services are for users aged 18+. We do not knowingly collect information from children under 18. If discovered, such data will be deleted immediately
10. Cookies and Tracking
We use cookies to improve functionality, performance, personalization, and marketing (with consent). You may manage cookies via browser settings or opt-out where available.
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not provide us with your personal information or interact with the Site.
We may modify this Privacy Policy at any time. If we make any material changes, we will provide notice on the Site upon the change becoming effective. You can determine when this Privacy Policy was last revised by referring to the date it was “Last Updated” above.
11. Contact
For questions regarding this Privacy Policy or to exercise privacy rights, contact:
TY HealthSpan
2342 Perimeter Park Drive, #100, Atlanta, GA 30341
Phone: (470) 480-1312
Info@tyhealthspan.com